Terms & Booking Details
The terms and conditions detailed below apply to all bookings at Arun Sports Arena Limited.
When you make a booking, your contract (which shall include these terms and conditions) will be with Arun Sports Arena Ltd (referred to in these terms and conditions as “Arun Sports Arena Ltd”).
All rates featured on the Arun Sports Arena Ltd website are offered subject to availability and Arun Sports Arena Ltd reserves the right to refuse any booking for good reason.
All prices shown online are in pounds sterling per pitch, per hour (unless otherwise stated). These rates apply to pre-booked pitches only. All prices include Value Added Tax at the current prevailing rate where appropriate to be charged. Prices are subject to change without notice, however your price is guaranteed once you have made a booking.
What The Price Includes
Use of pitch for sports or an approved activity, football or football training. No referees are supplied by Arun Sports Arena Ltd.
Availability of pitches at the rates shown online may be limited and/or restricted to certain periods.
Car parking is free at Arun Sports Arena Ltd. Arun Sports Arena Ltd are not responsible for vehicles, contents, good or items left on-site at any time or out of operational hours. Always look for overflow parking signs during busy periods. Always approach and leave the site at no more than a maximum 20 mph through Rolloston Park and the Industrial Park.
Arrival & Departure
Please ensure you arrive in adequate time to prepare and commence your games and leave the pitches promptly at end of session. On arrival you will be asked to confirm your booking.
Pre-payment will be taken at the time of booking, in accordance with the provisions applying to the product and rate selected by you. In the event of cancellation payment will only be refunded in accordance with our cancellation terms. See “Cancellations and Amendments” below for details.
Cancellations & Amendments
Cancellations must be made in accordance with our cancellation terms. Pitches may be cancelled without charge 72 hours prior to the scheduled booking. Where a cancellation is not made in accordance with our applicable cancellation terms, we reserve the right to retain the full amount paid. For the avoidance of doubt, we shall have no further liability to you for any changes to or the cancellation of any booking.
Although every effort has been made to ensure the accuracy of the information contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time. Arun Sports Arena Ltd shall not be responsible for any loss or damage which you may suffer arising out of events beyond its control or the control of its suppliers (including, without limitation, fire, failure of electrical, gas or other power supplies, strikes, industrial action, terrorist activity, technical problems with transport, illness of entertainers and bad weather), nor for any curtailment, cancellation or change to any activity or itinerary or any other consequences which arise as a result of such events.
Conditions For Hire
- All hirers agree to be responsible and supervise all persons within their party during the hire period on and off the pitches.
- All hirers and persons under their supervision, must at all times conduct themselves in a respectable manner and are not to cause unreasonable noise, nuisance, or inconvenience to other customers, staff or nearby residents.
Examples of noise and nuisance include the following and this list is not exhaustive.
- Unnecessary noise,
- Use of whistles, horns etc.
- Offensive or foul language
- Excessive Alcohol use.
- Depositing of Rubbish or abuse of the Facilities
- Any audio equipment.
- Advice and instructions of Arun Sports Arena Ltd staff must be strictly adhered to at all times during the pitch hire period and at any time when using the premises or facilities.
- Arun Sports Arena Ltd or persons authorised by, shall have the right to suspend or take action at their discretion on any matter which, in the opinion of the staff member, does not comply with these terms and conditions, or condition which they consider necessary in the interests of safety and good order or to deal with if such a contingency is not covered by these Conditions of Hire.
- Arun Sports Arena Ltd or persons authorised by Arun Sports Arena Ltd have the right to cancel or call a stop to any activities or actions that may in their view cause or be classed as unacceptable noise, nuisance, annoyance or inconvenience to other customers or local residents. This action may also result in suspension, exclusion and or cancellation of further bookings without refund.
- Right to suspend, exclude or cancel – Arun Sports Arena or persons authorised by Arun Sports Arena reserves the right to suspend, exclude or cancel any person or persons from their premises for such period as it shall decide, at their absolute discretion.
Upon the hire or user of the Arun sports Arena facility, you the hirer, hereby agree to adhere to the conditions, as set out above.